Terms & Conditions

Effective Date: July 01, 2024

Company: SALONS MATRIX

1. Introduction

Welcome to Salons Matrix. By accessing our website, purchasing our products, or communicating with us, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing any order or using our services. These Terms govern all business dealings between Salons Matrix and its customers, distributors, or website visitors, regarding the manufacture, sale, and delivery of manicure, pedicure, and podiatry instruments.

2. Company Information

SALONS MATRIX

Manufacturer & Supplier of Manicure, Pedicure & Podiatry Instruments

Email: info@salonsmatrix.com

Web: www.salonsmatrix.com

Phone: 0092-300-334 9880 / 0092-346 664 980

Address: FFRW+59, Roras Rd, SIE Muzaffarpur, Sialkot, 51310 Pakistan

3. Products and Descriptions

We make every effort to ensure that all product descriptions and specifications displayed on our website or in our catalogs are accurate. However, minor variations in color, design, or dimensions may occur due to manufacturing tolerances. Salons Matrix reserves the right to modify product designs or improve features without prior notice.

4. Pricing and Payment

All prices are quoted in, EUR/USD/GBP unless stated otherwise.
Prices are subject to change without notice.
Payment terms will be agreed upon at the time of order confirmation (e.g., advance payment, payment after delivery, or net terms).
We accept payments through secure methods such as bank transfer or approved online gateways.

5. Orders and Acceptance

All orders are subject to review and acceptance by Salons Matrix.
• An order is considered confirmed only after written acknowledgment (e.g., via email or invoice).
• We reserve the right to cancel or refuse any order in case of errors, incorrect pricing, or product unavailability.

6. Shipping and Delivery

Orders are shipped via trusted courier services (e.g., DHL, UPS, FedEx, or others).
• Delivery times may vary depending on the destination, customs processing, and stock availability.
• The risk of loss or damage passes to the buyer once the goods are handed over to the courier.
• Customers are responsible for providing accurate delivery details and receiving the shipment.

7. Customs, Duties, and Taxes

International customers are responsible for any applicable import duties, customs fees, or taxes imposed by their country. Salons Matrix is not responsible for delays or costs resulting from customs clearance procedures.

8. Returns and Refunds

Our Return & Refund Policy applies to all purchases. Customers are encouraged to review the policy.

9. Warranty and Quality Assurance

All products are manufactured under strict quality control. We guarantee that our instruments are free from manufacturing defects at the time of shipment. In case of defective or damaged products, customers must notify us within 7 days of receipt for review and replacement. This warranty does not cover damage caused by misuse, negligence, or improper sterilization.

10. Limitation of Liability

Salons Matrix shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products. Our liability, if any, shall not exceed the total value of the goods supplied in the specific transaction.

11. Intellectual Property

All content, images, product designs, and logos displayed under Salons Matrix are the intellectual property of the company. Reproduction, distribution, or use of any material without prior written consent is strictly prohibited.

12. Confidentiality

We respect the confidentiality of our business partners and customers. Any documents, specifications, or quotations shared are to be treated as confidential and not disclosed to third parties without written permission.

13. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Sialkot, Pakistan.

14. Updates to Terms

Salons Matrix reserves the right to update or revise these Terms & Conditions at any time without prior notice. The latest version will always be available on our official website. Please review this page periodically to stay informed about any changes.

15. Contact Us

For any questions, clarifications, or concerns regarding these Terms & Conditions, please contact: